FAQ
A few common questions.
Nothing surprising.
Can I use Boringform with Webflow or Framer?
Yes. Paste your form endpoint into the form action URL. Works with any HTML form - Webflow, Framer, Next.js, or plain static sites.
What happens if I exceed the submission limit?
We notify you at 50%, 80% and 100% usage. Hobby submissions are kept for 30 days; paid plans offer extended history.
How do you block spam?
We use a multi-layer spam shield with proprietary behavioral filters to block bots automatically.
What is Smart Digest?
When volume is low we send one email per submission. When demand is higher we batch multiple submissions into a single digest email so your inbox stays clean. On Pro you can turn digest off per form or globally in settings.
What is Priority Triage?
Pro plans use AI to label each submission (e.g. sales, support, feedback) and assign a priority. High-priority leads trigger an instant notification even when digest is on, so you never miss a hot lead.
How can I download my data (GDPR)?
All users can download their full account data anytime via Account export in Settings (dashboard). This includes your profile, forms, and submissions. Submission exports in CSV, JSON, or Excel are available on Starter and Pro (with row limits per export).
What about support?
Starter and Pro have an in-app support thread in the dashboard. Hobby users can email support@boringform.com for help.
Can I redirect to my own thank-you page?
Yes. Set a custom redirect URL in the dashboard (Starter and Pro). After submit, users go to your page.
Where is my data stored? Is it secure?
Data is encrypted at rest. We're designed for GDPR compliance and don't sell your data. See our Privacy Policy for details.
How do I get my form endpoint?
Enter your email for a one-time activation link, or sign in with Google for instant activation. Use the dashboard to copy endpoints and manage forms.
My verification link expired.
Request a new link from the same page (short cooldown) or use a different email.
Do I need a server or backend?
No. Use an HTML form or just the endpoint; we handle server, email, and spam.
Is Boringform GDPR compliant?
Yes. EU-compliant; DPA on request. We don’t sell your data.
Do you support file uploads?
Starter and Pro include secure file attachments. Your files are accessible with your submission history. You can download all your data anytime via Account export (Settings)—no lock-in.
Can I send submissions to Slack or Zapier?
Starter and Pro include a webhook URL per form and integrations (Slack, Zapier, etc.). Plug in your destination; we send the JSON.
What if email or webhook notification fails?
We save the submission first, retry up to 3 times, then you can retry from the dashboard. Each attempt (initial or retry) counts as a notification.
What counts as a notification?
Each email we send and each webhook call (including retries) counts as one notification. All plans include unlimited notifications. We use digests to batch multiple submissions into a single email when it makes sense.
How do I test without creating real submissions?
Add ?dry-run=true to the form URL. We validate but don’t save, send, or count it. Response: 202 and { "dryRun": true, "valid": true }.
Can I verify webhook requests?
Yes. Optional HMAC-SHA256 per form: set a webhook secret in settings; we send X-Boringform-Signature: sha256=<hex>. You verify on your side.